Aparthotel Oporto Alves da Veiga

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Privacy Policy

Privacy Policy

Personal Data

Privacy Policy and Personal Data – applicable to Users of this Hospitality Company when making a reservation

Data controller (us): The service provider company. Our identification and contact details are available on the website you used to make your reservation / to ask your questions. These will also appear on the invoice that we will send you.

Director of ComplianceData Age: Not applicable to activities of data controllers.

User: you, who filled in the booking form or any other documentation related to it.

Purpose: The purpose of processing the data provided in this form is to manage the reservations made by you, the user and / or respond to the questions / requests made.

Legal basis:
– The need to perform our contract with you, the user / the need to take steps, at your request, before entering into a contract.

– Or your consent, user, by selecting the acceptance box for the Terms and Conditions, of which this Privacy and Personal Data Policy is an integral part.

Duration: We will store the data provided by you, the user, for the time necessary to manage the reservation you have made, as well as the accommodation services requested. After the processing/management has ended, your data will be kept for six (6) months. If you consent to receive marketing and/or commercial information, your data will be stored until you unsubscribe.

Processor: We hire our partner Guestcentric Group (www.guestcentric.com) to run the booking engine for our business. Guestcentric acts under our authority and we have signed a contract with the Guestcentric Group for the provision of its services. We instruct Guestcentric Group in writing as to how the processing is to be carried out.

Data subjects different from users: when you, the user, provide us with personal data belonging to a different data subject, you are responsible for such acts, as well as for obtaining the respective consent of these data subjects for the provision of your data.

Data Transfer: We will not transfer personal data to third countries outside the EEA (European Economic Area).

Data subject rights: Data subjects can exercise their rights of access, rectification, cancellation and opposition by sending an email or by post to the contact details on our booking website and on our invoices .

Supervisory authority: if a person concerned considers their rights to be affected, they can also appeal to the competent supervisory authority of the Member State concerned. More information at:
https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en

Cookies Policy


1. About Cookies
Cookies are small data files that are downloaded to your device when you visit our website. Cookies may collect information about your use of the website or allow us to recognize you as an existing customer when you return to our website. Cookies allow us to recognize your device. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
You do not need to accept (all) our cookies. However, if you do not accept or delete our cookies, some areas of the website may take longer to function, or may not function properly. You can find more information on how to disable and/or delete cookies in section 4 below.

2. What types of cookies are used?
We use session and persistent cookies on our website. These cookies are:

Analytical/Performance Cookies – Cookies that collect information about how you use our website, for example which web pages/features you access most often. These cookies allow us to improve how the website works:

3. List of cookies used on this site
The following list categorizes and describes the various cookies used on this website, as well as the purposes for which they are used:
1. Google Analytics (_ga, _gcl_au, _gcid)
Purpose: Used to collect information about how visitors use this site. We use the information to compile reports and to help us improve the site. Cookies collect information anonymously, including information about the number of visitors to the website, where visitors came from and the pages visited.
Cookie owner: third party
Type of cookie: Analysis / performance cookie
Information: The information generated by the cookie about the use of this website (including your IP address) will be transmitted and stored by Google on servers in the United States. You can find out more about Google cookies by visiting the Google Privacy Policy.

4. Cookie Configuration Settings

Cookie settings may vary from browser to browser. By way of example, the hyperlinks below provide further guidance on how to disable the use of cookies in certain browsers and/or on how to delete cookies:
Chrome: https://support.google.com/chrome/answer/95647?hl=en;
Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies and http://windows.microsoft.com/en-us/internet-explorer/delete-manage -cookies#ie=ie-11-win-7;
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies and https:/ /support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored;

5. Agreement with the use of cookies

By continuing to use this website, you acknowledge that you have read the terms of this Cookie Policy and that you agree to the use of cookies as set out above (unless you expressly indicate otherwise).

Our Cookies Policy may change. Any changes we make in the future will be posted on this page and, where appropriate, notified by email. Check back often for updates or changes to the Cookie Policy. Your continued use of this website following the posting of changes to this Cookie Policy will indicate your acceptance of those changes. This cookie policy was recently updated on 11/05/2019.

6. Contact Details

Questions, comments and requests related to this Cookie Policy should be sent to alvesdaveiga@aparthoteloporto.com